Please read all the information below carefully. We may amend these Terms & Conditions from time to time. Certain provisions of these Terms & Conditions may be superseded by expressly designated legal notices or terms: (a) located on particular pages on our website; or (b) notified to you, from time to time. You should check on our site periodically to review the then current Terms & Conditions, as they are binding on you.
This is where we explain what you agree to in the processes of purchasing and receiving confirmation of your tickets for 42 Degrees Festival 2022 (the Festival). They include conditions of entry to site, site rules, use of images, terms of refund and deadlines. Terms and conditions do not affect your statutory rights.
TicketTailor are our sole ticket agent. No other body is authorised to sell or resell tickets. Tickets will not be valid unless purchased from TicketTailor.
Contact via: https://www.tickettailor.com/#
All tickets to the Festival available from TicketTailor are sold as personal and revocable licenses on behalf of 42 Degrees Music & Art CIC. 42 Degrees Music & Art CIC reserves the right to change all, or any, arrangements concerning 42 Degrees Festival without notice, nor with any obligation whatsoever to refund.
The event dates for 42 Degrees Festival 2022 are from Friday 15th of July 2022 to Monday 18th July. Provisionally the site and campsites open at 17:00 and all public must leave site by midday on Monday. More detailed information and confirmation of opening times will be sent to ticket holders ahead of the event.
The purchase and retainment of tickets beyond the launch date of 42 Degrees Festival 2022 and subsequent entry onto the event site constitutes an acceptance by the purchaser and entrants of these terms and conditions, and an undertaking on the part of ticket holders to observe them.
In the event of any breach of these terms & conditions, and under any other circumstances, 42 Degrees Music & Art CIC, its staff and agents reserve the right, to cancel tickets, to refuse admission, to remove the holder, or to confiscate offending articles, as the case may be, and in any case, to retain any monies paid for the relevant ticket(s).
Under any other circumstances, 42 Degrees Music & Art CIC, its staff and agents reserve the right, to cancel tickets, to refuse admission, to remove the holder, or to confiscate offending articles, as the case may be, and in any case, to retain any monies paid for the relevant ticket(s).
42 Degrees Music & Art CIC reserves the right to refuse admission, charge additional surcharges if the incorrect ticket has been purchased and may conduct security searches of persons and belongings on entry to the event to meet our duty of care and licensing conditions.
42 Degrees Music & Art CIC reserves the right to cancel tickets purchased for any reason.
Site rules must be observed at all times. Site rules apply to all areas of the event including campsites and carparks.
We reserve the right to eject individuals or groups, for the contravention of these site rules, or for any reason whatsoever at the discretion of 42 Degrees Music & Art CIC staff and our security team via the on-site evictions process.
A valid ticket in an individual’s name, corresponding to the correct associated wristband must be worn by all patrons, public, crew and performer. Personal identification must be shown on request.
Anti-social, abusive, violent, threatening or predatory behaviours will not be tolerated. Eviction is at the discretion of 42 Degrees Music & Art CIC and its staff team.
42 Degrees Festival and 42 Degrees Music & Art CIC have a no drugs policy and reserves the right to search and eject anyone suspected of taking illegal substances or infringement of this policy. Our eviction policy also includes the use of nitrous oxide. All confiscated items will be securely locked away to be handed over to police after the conclusion of the event. A seizure form will be completed with drug confiscations and kept on record.
Any form of criminality will result in eviction, reporting to the police and any other relevant authorities. This includes theft and criminal damage, such as tagging or vandalism on site.
No glass is permitted on the festival site for safety reasons. Random bag searches will be carried out on entry and attendees must submit to any reasonable search request. Any items which are not allowed into the event should be left in the owner’s car and not brought into the festival. Glass identified during searches on entry will be confiscated and forfeited – this includes foodstuffs.
You may bring limited amounts of alcohol to site. The per person limit is up to a 35cl bottle of spirits OR 6 cans of beer/cider/ale OR 750ml of wine. Alcohol can only be brought in on first entry and must be decanted out of glass receptacles into plastic. Excess alcohol will be confiscated and forfeited.
Smoking is not permitted in enclosed public spaces or buildings including toilets, tents and venues. This includes e-cigs and vaping.
Ticketholders must cooperate with the Challenge 25 alcohol purchasing policy in 42 Degrees Festival bars.
Fires and BBQs are not permitted anywhere on site.
No animals may not be brought anywhere on site. (Registered guide dogs are an exception to this rule. Please contact firstname.lastname@example.org in advance to notify us if you are bringing a guide dog).
The use of drones or similar equipment for any reason is prohibited on or near the event without written permission from 42 Degrees Music & Art CIC.
Items which you cannot bring to the festival:
All ticket types (Early-bird, General Release, and Final Release, Volunteer Tickets & Vehicle Tickets) are sold subject to availability and at the prices listed on the ticket page via our sole agent TicketTailor.
Entry to 42 Degrees Festival 2022 is only granted with a valid ticket.
The quantity of any and all tickets available and the volume that may be purchased by customers may be restricted wholly at the discretion of 42 Degrees Music & Art CIC.
Ticket(s) will be confirmed via email from our sole agent TicketTailor. If there is a change of email address subsequent to ticket purchase, it is the purchaser’s responsibility to update their account details with the ticket agent, to ensure receipt of e-tickets.
All entrants to 42 Degrees Festival 2022 must be over 18 years old by the opening date of the festival (15th July 2022). Identification checks will be in operation.
In order to help prevent fraudulent activity all types of tickets must be named as part of the booking process and contact details must be provided upon request. It is essential attendees supply unique details for each person ticket: an email address, phone number and name for every person attending is required.
Once you have entered your “names on tickets”, all details are editable by logging into your TicketTailor account, up until e-tickets have been sent out. You cannot change the attendee name on tickets after this point, so it is essential that all details are checked and regularly updated.
Free Personal Assistant (PA) adult tickets (made available to attendees with PIP, DLA middle or higher rate allowances, CredAbility Access Card, evidence of being registered severely sight impaired and a recognised Assistance Dog ID Card) are booked via direct communication with 42 Degrees Festival on email@example.com and are subject to the same terms as all other Festival tickets.
Volunteer tickets are available to purchase via our TicketTailor platform on our website. By purchasing a volunteer ticket, volunteers will in return receive the equivalent camping ticket.
Upon completion of inductions (as detailed below) and 3 x 4 hour shifts (12 hours in total) during the Festival weekend*, Volunteer Ticket holders will be refunded the full cost of their ticket.
Volunteer Ticketholders must complete online health & safety training, attend a virtual briefing via Teams on Tuesday 28th June at 18:00, and in-person briefing at the festival site on Friday 15th July at 16:00. Those who have volunteered to be part of the ‘build and break’ team will have their in-person briefing on Thursday 14th July at 10:00, instead of Friday 15th July at 16:00.
If Volunteer Ticketholders do not fulfil their shifts as set by 42 Degrees at this briefing, they will not be eligible for the refund of their Volunteer Ticket.
Volunteer Ticketholders are not permitted to arrive for shifts inebriated or in any other way unfit or inappropriately dressed to fulfil their shifts.
If Volunteer Ticketholders are not able to fulfil their shifts for any reason, they must alert the designated 42 Degrees Festival staff member as outlined in the Volunteer Pack (sent out 14 days prior to the Festival) at the earliest possible convenience.
Reasons for missing Volunteer Shifts, where reasonable efforts have been made to alert Festival staff as early as possible, will be assessed on a case by case basis in order for staff to decide whether the half refund will be due to the Volunteer Ticketholder. 42 Degrees Festival staff commit to fair and compassionate assessment of Volunteer Ticketholder circumstances.
**please note the Festival weekend may include Thursday 14th July and Monday 18th July for those who are volunteering as part of the ‘build and break’ and ‘green’ team and have stated that they are available on this date.
All vehicles listed require a vehicle ticket to gain entry to site. Once parked, it is not permitted to exit and re-enter with any vehicle, unless at the discretion of 42 Degrees Music & Art CIC and staff members. The exception to this is vehicles of non-camping ticket holders, who are not camping and therefore will have to attend the festival on a daily basis. Separate arrangements will be made for non-camping ticket holders.
It is not permitted that cars are slept in during the event. Campervans are permitted with a valid campervan parking ticket. Campers in campervans may not use their vehicle to drive anywhere except when arriving to and leaving the site.
Anyone arriving in a vehicle outside advertised opening hours will be turned away and if they choose to park illegally on the verges they may be refused entry to the event.
Anyone refusing to adhere to the parking staff instructions or the event regulations will be asked by security to leave without refund. All vehicles must be parked in designated areas as directed by a car park steward.
42 Degrees Music & Art CIC reserves the right to search all vehicles while on site.
Items will be made available during the festival for collection.
All uncollected items will be dispatched within three weeks of the end of the festival – unless otherwise stated at the point of sale. Normal consumer rights are not affected.
Refer-a-friend scheme: Members of our mail-list will have been invited to sign up for this scheme, with instructions detailed in the email. The scheme entitles the customer who is referring their friend to £5 off their order of a festival ticket. Once you redeem your code, tickets will be checked to ensure that the person you are referring buys a ticket under the same email address you provide us. If you use a code without the person you are referring buying a ticket, you may be refunded without notice or refused entry to the festival without a refund.
Student discount: Student discount of £5 is available for students only on the following ticket types: camping weekend, non-camping weekend, and gold package tickets. Student ID or equivalent will be checked on arrival at the festival site. If you try to enter with a student discounted ticket without valid Student ID or equivalent (e.g. NUS card), entry to the festival may be refused without refund.
Although we will do our best to keep you informed of any cancellation, it is the ticket holders’ responsibility to establish whether an event has been cancelled and the date and time of any rearranged event.
Should the programme be altered, or varied, for any reason, 42 Degrees Music & Art CIC has no obligation to refund any monies or exchange tickets.
Tickets are sold “subject to license” approval.
Only tickets bought via the official website and issued via our official agent, are valid. Avoid disappointment and fraud – please do not buy or sell tickets from anywhere else (forums, eBay, Viagogo, Gum Tree etc). Tickets may not be transferred or re-sold.
If tickets are found to have been listed, re-sold or transferred for profit, or commercial gain on any unofficial platform (for example being sold on eBay for more than the original face value), by anyone other than 42 Degrees Music & Art CIC and their ticket agent TicketTailor, they will be voided, the holder refused entry and all tickets in the purchasers’ order will automatically become non-refundable.
All ticket buyers should also review the TicketTailor Customer T&Cs.
42 Degrees Festival tickets are non-refundable under normal circumstances.
In the event of the festival being cancelled due to adverse weather, 42 Degrees Music & Art CIC will endeavour to offer the maximum refund of the ticket possible based on the remaining funds available, or offer an alternative date for which the full value of the purchased ticket will be valid. 42 Degrees Music & Art CIC will be unable to refund the entire cost of the festival ticket.
In the event that the Festival has to be postponed due to the Coronavirus, whether the Festival is postponed due to illegality or lack of commercial viability due to the Coronavirus, this Agreement will not be deemed terminated and will be deemed to bind the Parties for performance of its terms.
42 Degrees Music & Art CIC is unable to accept any liability to replace any tickets lost, stolen, damaged or unauthorised use of e-ticket codes resulting from the sharing, deliberate or accidental, of e-tickets and barcodes by purchasers, after they have been received. NB. Once an e-ticket is used or ‘spent’, it becomes invalid and any further persons attempting to use an e-ticket or barcode will be rejected.
If an event of Force Majeure occurs which is outside the reasonable control of 42 Degrees Music & Art CIC, 42 Degrees Music & Art CIC shall notify the ticket holder specifying the nature, cause and likely effect of the Force Majeure event. 42 Degrees Music & Art CIC will not be deemed to be in breach of this Agreement (including cancelling the event) where such breach or failure to perform is as a result of a Force Majeure event.
“Force Majeure” means: (a) any cause preventing the 42 Degrees Music & Art CIC from hosting or staging the Event (in whole or part) or otherwise from entering the festival grounds due to any unavailability of the festival grounds or any actions or omissions of the festival grounds’ owner; and/or (b) where the following occurs or there exists a real likelihood or material threat of the following occurring: any other event, act, statute rule regulation or act of any government or any other legally constituted authority, non-happening, omission or accident (including without limitation fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters acts of God, war (whether declared or not), threat of or preparation for war, terrorist activity, failure of public utilities or civil commotion, royal demise) beyond 42 Degrees Music & Art CIC’s reasonable control.
1. The Festival will adhere to government guidelines regarding COVID-19. Our T&Cs may be updated at any time to reflect changes in guidance.
2. You understand and accept that you will be attending the Festival and using any facilities on-site at your own risk.
3. You understand that you are fully responsible for all costs incurred in following all guidelines and/or entry requirements, including all government guidelines.
4. You understand that we have the right, at our complete discretion, to:
a. refuse entry to any attendee who we reasonably believe may display COVID 19 symptoms or who may not have followed government guidelines or our guidelines or entry requirements;
b. require that any attendee leaves the Festival where we reasonably believe that they may not be complying with these terms or any of our or government guidelines in force in relation to COVID-19.
5. If we are required to exercise a right in paragraph 4, you acknowledge and agree that we will not be obliged to refund you for your ticket and any other costs you have, or might incur.
6. If government guidelines mean that we need to operate a reduced capacity at the Festival in order for us to comply with those guidelines, you understand that we have the right, with regret, to cancel your attendance to the Festival. In the unfortunate event that we need to exercise this right, you acknowledge that the tickets that we cancel will be at our complete discretion. In these circumstances, we will notify you as early as possible and refund to you the full amount of any tickets cancelled. We will not be liable for any additional costs incurred by you.
\All attendees must adhere to the rules and regulations of the venue, the event organisers (42 Degrees Music & Art CIC) and of 42 Degrees Festival.
It is possible that exposure to loud music may cause damage to hearing, please bring your own ear protection.
We have a no strobe lighting policy.
If the weather is wet, ground conditions in some areas will be puddled or muddy. It is the ticketholder’s responsibility to be prepared for the ground conditions. Wear clothes/shoes appropriate for ground conditions. In the event of poor weather move around the site with caution.
If the weather is hot, it is the ticketholder’s responsibility to be prepared with sunscreen, suitable clothing and enough water to maintain hydration, and monitor their exposure to the sun.
It is the responsibility of attendees to check gate opening and closing times – which may change without notice. Ticket holders will not be admitted outside of these times.
Re-entry of persons is subject to our exit and re-entry system, and re-entry is at the discretion of 42 Degrees Music & Art CIC and its staff.
42 Degrees Music & Art CIC, 42 Degrees Festival and our official agents can accept no responsibility for any personal property. Please do not bring unnecessary valuable items or excessive amounts of cash, as card payments are available on site.
Bar and merch card only
Our photographers and videographers will be on site, capturing images and video recordings of the festival, including the audience. The audience has no rights to these images, and 42 Degrees Music & Art CIC or any authorised third party is entitled to free use of these images and recordings in any reasonable manner without claim. Ticket holders consent to inclusion in the photographic, visual and audio promotion of the festival.
We store your personal data when purchasing tickets. This data will be treated in accordance with GDPR regulations. We will not, unless we are legally compelled, release personal data to any third party. We may contact you with 42 Degrees Festival related information.
Terms and conditions are subject to change at any time. We encourage you to review regularly for any changes.
ROAR – Right of admission reserved by 42 Degrees Music & Art CIC and 42 Degrees Festival at all times.
All of these terms and conditions are governed by English law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.
Everybody has the right to enjoy the festival experience free from harassment, microaggressions, abuse or intimidation. We are committed to ensuring that 42 Degrees is an inclusive space for communities targeted by discrimination such as racism, sexism, transphobia, ableism and homophobia. The Ticketholders Information Pack will outline procedures for reporting any harmful behaviour. We welcome feedback on how we can improve on these efforts. As a community based festival, every person who comes to 42 Degrees (as crew, artists or audience) has a shared responsibility to oppose discriminatory behaviours and promote inclusivity.